Mercedes-Benz C-Class Manuals

Mercedes-Benz C-Class Owners Manual: Notes on paintwork/matte finish paintwork care

Mercedes-Benz C-Class Owners Manual / Maintenance and care / Cleaning and care / Notes on paintwork/matte finish paintwork care

Observe the following information:

  Cleaning and care Avoiding paintwork damage
Paintwork
  • Insect remains: soak with insect remover and rinse off the treated areas afterwards.
  • Bird droppings: soak with water and rinse off afterwards.
  • Tree resin, oils, fuels and greases: remove by rubbing gently with a cloth soaked in petroleum ether or lighter fluid.
  • Coolant and brake fluid: remove with a damp cloth and clean water.
  • Tar stains: use tar remover.
  • Wax: use silicone remover.
  • Do not attach stickers, films or similar.
  • Remove dirt immediately, where possible.
Matte finish
  • Only use care products approved for Mercedes-Benz.
  • Do not polish the vehicle and alloy wheels.
  • Only use car washes that correspond to the latest engineering standards.
  • Do not use car wash programs with a final hot wax treatment.
  • Do not use paint cleaners, buffing or polishing products, gloss preservers, e.g. wax.
  • Always have paintwork repairs carried out at a qualified specialist workshop.

Notes on cleaning decorative foils

Observe the notes on matte finish care in the chapter "Notes on paintwork/matte finish paintwork care". They also apply to matte decorative foils.

Observe the following information:

Cleaning Avoiding damage to the decorative foil
  • For cleaning, use plenty of water and a mild cleaning agent without additives or abrasive substances, e.g. a car shampoo approved for Mercedes-Benz.
  • Remove dirt immediately, where possible, whilst avoiding rubbing too hard. There is otherwise a risk of damaging the decorative foil irreparably.
  • If there is dirt on the finish or if the decorative foil is dull: use the Paint Cleaner recommended and approved for Mercedes-Benz.
  • Insect remains: soak with insect remover and rinse off the treated areas afterwards.
  • Bird droppings: soak with water and rinse off afterwards.
  • To prevent water stains, dry a foil-wrapped vehicle with a soft, absorbent cloth after every car wash.
  • The service life and color of decorative foils are impaired by:
    • sunlight
    • temperature, e.g. hot air blower
    • weather conditions
    • stone chippings and dirt
    • chemical cleaning agents
    • oily products
  • Do not use polish on matte decorative foil. Polishing will have the effect of shining the foil-wrapped surface.
  • Do not treat matte or structured decorative foils with wax. Permanent stains may occur.

Scratches, corrosive deposits, areas affected by corrosion and damage caused by incorrect care cannot always be completely repaired. In such cases, visit a qualified specialist workshop.

You can obtain more information on care and cleaning products from the manufacturer.

In the case of foil-wrapped surfaces, optical differences may occur between the surfaces that were not protected by a decorative foil after removing a decorative foil.

Have work or repairs to decorative foils carried out at a qualified specialist workshop, e.g. in an authorized Mercedes-Benz Center.

Notes on care of vehicle parts

WARNING Risk of entrapment if the windshield wipers are switched on while the windshield is being cleaned
If the windshield wipers are set in motion while you are cleaning the windshield or wiper blades, you can be trapped by the wiper arm.
  • Always switch off the windshield wipers and the ignition before cleaning the windshield or wiper blades.

 

WARNING Risk of burning from the tailpipe or tailpipe trim
The tailpipe and tailpipe trim can become very hot. If you come into contact with these car parts, you could burn yourself.
  • Always be particularly careful when in the vicinity of the tailpipe and tailpipe trims and supervise children very closely when in this area.
  • Before any contact, allow the car parts to cool down.

Observe the following information:

  Notes on cleaning and care Avoiding vehicle damage
Wheels/rims Use water and acid-free wheel cleaners.
  • Do not use acidic wheel cleaners to remove brake dust.

    This could damage wheel bolts and brake components.

  • To avoid corrosion of the brake discs and brakepads, drive the vehicle for a few minutes after cleaning before parking it. The brake discs and brakepads warm up and dry out.
Windows Clean windows inside and outside with a damp cloth and with a cleaning agent recommended for Mercedes-Benz. Do not use dry cloths or abrasive or solvent-based cleaning agents to clean the inside of windows.
Wiper blades Fold out the wiper blades and clean them using a damp cloth. Do not clean the wiper blades too often.
Exterior lighting Clean the lenses with a wet sponge and mild cleaning agent, e.g. car shampoo. Only use cleaning agents or cleaning cloths that are suitable for plastic lenses.
Sensors Clean the sensors in the front and rear bumper and in the radiator grill with a soft cloth and car shampoo. When using a power washer, maintain a minimum distance of 11.8 in (30 cm).
Rear view camera and 360º Camera
  • Open the camera cover with the multimedia system.
  • Use clean water and a soft cloth to clean the camera lens.
Do not use a power washer.
Tailpipes Clean with a cleaning agent recommended for Mercedes- Benz, especially in the winter and after washing the vehicle. Do not use acidic cleaning agents.

Notes on care of the interior

WARNING Risk of injury from plastic parts breaking off after the use of solvent- based care products
Care and cleaning products containing solvents can cause surfaces in the cockpit to become porous.

When the airbags are deployed, plastic parts may break away.

  • Do not use any care or cleaning products containing solvents to clean the cockpit.

 

WARNING Risk of injury or death from bleached seat belts
Bleaching or dyeing seat belts can severely weaken them.

This can, for example, cause seat belts to tear or fail in an accident.

  • Never bleach or dye seat belts.

Observe the following information:

  Notes on cleaning and care Avoiding vehicle damage
Seat belts Clean with lukewarm and soapy water.
  • Do not use chemical cleaning agents.
  • Do not dry seat belts by heating them to over 176 ºF (80 ºC) or exposing them to direct sunlight.
Display Clean the surface carefully with a microfiber cloth and a suitable display care product (TFT/LCD).
  • Switch off the display and let it cool down.
  • Do not use any other cleaning products.
Plastic trim
  • Clean with a damp microfiber cloth.
  • For heavy soiling: use care product recommended for Mercedes-Benz.
  • Do not attach stickers, films or similar materials.
  • Do not allow cosmetics, insect repellent or sun cream to come in contact with the plastic trim.
Real wood/trim inserts
  • Clean with a microfiber cloth.
  • Black piano-lacquer look: clean with a damp cloth and soapy water.
  • For heavy soiling: use care product recommended for Mercedes-Benz.
Do not use solvent-based cleaning agents, polishes or waxes.
Headliner Clean with a brush or dry shampoo  
Carpet Use carpet and textile cleaning agents recommended for Mercedes-Benz.  
Genuine leather seat covers
  • Clean with a damp cloth and then wipe with a dry cloth.
  • Leather care: use leather care agents that have been recommended for Mercedes-Benz.
  • Do not allow the leather to become too damp.
  • Do not use a microfiber cloth.
DINAMICA seat covers Clean with a damp cloth. Do not use a microfiber cloth.
Imitation leather seat covers Clean with a damp cloth and 1% soapy water. Do not use a microfiber cloth.
Cloth seat covers Clean with a damp microfiber cloth and 1% soapy water and allow to dry.  
EASY-PACK trunk box Clean with a damp cloth. Do not use any alcohol-based thinners, gasoline or abrasive cleaning agents.
    Information on using a power washer

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