Mercedes-Benz C-Class Manuals

Mercedes-Benz C-Class Owners Manual: Problems with the sliding sunroof

The term "sliding sunroof" also refers to the panoramic sliding sunroof.

Problem Possible causes/consequences and ► Solutions
The sliding sunroof cannot be closed and you cannot see the cause.
WARNING Risk of becoming trapped or fatal injury by closing the sliding sunroof again If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding sunroof closes with increased force.

Parts of the body could become trapped in the closing area in the process.

  • Make sure that no parts of the body are in the closing area.
  • Release the button immediately if somebody becomes trapped.

    or

  • Press the button in any direction during the automatic closing process.

    The closing process is stopped.

If the sliding sunroof is obstructed during closing and reopens again slightly:

  • Immediately after automatic reversing, pull and hold the button down again to the point of resistance until the sliding sunroof is closed.

    The sliding sunroof will be closed with increased force.

If the sliding sunroof is obstructed again and reopens again slightly:

  • Repeat the previous step.

    The sliding sunroof will be closed again with increased force.

Vehicles without a panoramic sliding sunroof: The sliding sunroof does not operate smoothly.
  • Push the button up to the point of resistance until the sliding sunroof is fully open.
  • Press the button for another second.
  • Close the sliding sunroof.
Vehicles with a panoramic sliding sunroof: The sliding sunroof or the roller sunblind does not operate smoothly.
  • Pull and hold the button little by little until the sliding sunroof is fully closed.
  • Pull and hold the button little by little until the roller sunblind is fully closed.
  • Use automatic operation to fully open and then close the sliding sunroof.
    Automatic functions of the sliding sunroof

    Anti-theft protection

    See More:

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