If the NECK-PRO head restraints were triggered during an accident, you have to reset the head restraints for the driver and front passenger seats. Otherwise, this additional protection will not be available during a later rear end collision. Triggered head restraints can be recognized by the fact that they are moved forward and can no longer be adjusted.
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Mercedes-Benz C-Class Owners Manual > Trunk: Closing the trunk lid
WARNING Risk of injury from unsecured items in the vehicle If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip over or be thrown around and thereby hit vehicle occupants. There is a risk of injury, particularly in the event of sudden braking Always stow ob ...