Mercedes-Benz C-Class Manuals

Mercedes-Benz C-Class (W205) 2015 - 2021 Owners Manual: User profile

Setting a user profile

Multimedia system: System → Personalization

Displaying a user profile when starting

If this function is active, a prompt appears when starting the system asking which user profile to use.

  • Select Display Profile Selection after Start.
  • Activate or deactivate the function.

Selecting a user profile

  • Select Guest Profile or individual profile .

Some settings from the user profile are only loaded when the vehicle is stationary or when the ignition is switched on.

Automatic synchronization

Each time the ignition is switched off or on, the individual user profiles are synchronized on the multimedia system and on the server. This ensures that the latest user profiles are always available.

  • Select Automatic Synchronization.
  • Activate or deactivate the function.

For more information about importing/ exporting user profiles.

Creating a user profile

Multimedia system: System → Personalization → Create Profile

  • Enter a name.
  • Select .

The following information is saved in the user profile, for example:

  • System settings
  • Settings in the TV tuner's channel list
  • Navigation and traffic information

The settings differ depending on the vehicle equipment.

Importing/exporting user profiles


  • There is an Internet connection .
  • A Mercedes me account exists at http://
  • The Personalization service is active.

Multimedia system: System →Personalization → Manual Export/Import

This function is not available in all countries.

Only individual profiles can be imported or exported.

The individual profiles are always collectively imported or exported.

  • Import: select Import Profiles from Server.

    The The profile data import overwrites all existing profile data. Do you want to continue? message appears.

  • Select Yes.

    User profiles are imported.

  • Export: select Export Profiles to the Server.

    User profiles are exported.

Certain settings, such as address book entries or previous destinations from the navigation system, are not exported.

Setting user profile options

Multimedia system: System → Personalization

  • Highlight a profile.
  • Selectoptions.

The following options are available:

  • Rename
  • Delete
  • Reset

The guest profile cannot be deleted or renamed.

    Activating/deactivating PIN protection

    Software update

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